Player Safety & Wellbeing
Responsible Gaming at 88abt
At 88abt, we believe that betting and casino games should be a source of entertainment — never stress, financial hardship, or harm. This page outlines the tools, resources, and commitments we have in place to help every player in Bangladesh stay in control of their gaming activity.
How We Protect Players
Six Pillars of Safe Play at 88abt
Every 88abt account requires date-of-birth confirmation at registration. Players suspected of being under 18 are suspended pending full KYC document review. No exceptions, no shortcuts.
Set a daily, weekly, or monthly deposit ceiling in BDT directly from your account settings. Once a limit is active, it cannot be raised for 7 days — giving you a real cooling-off period.
Need a short break? Activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out your account is fully suspended — no logins, no deposits, no bets.
Players who feel they need a longer break can request permanent or long-term self-exclusion. Contact our support team and your account will be closed within 24 hours with no re-registration permitted.
Enable session time reminders that notify you how long you have been playing. Regular reality checks help you stay aware of time spent on the platform and make informed decisions about continuing.
Our English-speaking support team is available around the clock. Whether you need to apply a limit, request a time-out, or just talk through a concern, we are here at [email protected].
Section 1
Our Commitment to Responsible Gaming
88abt was built to provide players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and Cox's Bazar — with a world-class online cricket betting and casino experience. But entertainment is only genuinely enjoyable when it is conducted within healthy boundaries. That is why responsible gaming is not a footnote at 88abt — it is a core operating principle embedded in everything we do, from the way accounts are opened to the tools available inside every player's dashboard.
We define responsible gaming as the set of practices, tools, policies, and cultural values that ensure betting and casino activities remain a form of leisure rather than a compulsion or a financial risk. The 88abt Responsible Gaming framework rests on three foundations: prevention (stopping problem gambling before it develops), intervention (detecting and acting on warning signs early), and support (providing players with the resources they need to regain control if gambling has become a problem).
Every member of the 88abt team — including customer support agents, account managers, and platform developers — is trained to recognise responsible gaming concerns and to respond with care, discretion, and urgency. We do not treat responsible gaming as a box-ticking compliance exercise. We treat it as a genuine duty of care to the Bangladeshi players who trust our platform.
Our guiding principle: Gambling is entertainment. At 88abt, we want every player to leave a session feeling it was fun and manageable — never regretful, stressed, or financially stretched. If your experience ever departs from that standard, the tools and support on this page exist specifically for you.
This page is designed to give you a complete picture of how 88abt approaches player safety, what tools are available to you right now, how to recognise if gambling is becoming a problem, and how to access help. We encourage every player — regardless of how long they have been with us or how frequently they play — to read through the following sections at least once.
- We will never target marketing at players who have self-excluded or applied deposit limits.
- We will never make it harder to apply a limit than to remove one.
- We will never allow a player under 18 to maintain an active account.
- We will proactively reach out when our systems flag high-risk behavioural patterns.
- We will process all self-exclusion requests within 24 hours without question.
Section 2
18+ Age Restriction
88abt is strictly an adult platform. No person under the age of 18 years is permitted to register an account, make a deposit, place a bet, or participate in any game or promotion on the 88abt platform. This rule is absolute and applies to every player regardless of location, device, or payment method used.
Why We Enforce the 18+ Rule
Research consistently shows that individuals who begin gambling before the age of 18 face a significantly elevated risk of developing problem gambling habits in adulthood. The adolescent brain is still developing its impulse-control and risk-assessment capabilities, making young people particularly vulnerable to the psychological dynamics of gambling. At 88abt, we take this evidence seriously and have no commercial interest that could justify exposing underage individuals to our platform.
How We Verify Age
At the point of registration, all players are required to confirm that they are 18 years of age or older. Where our automated systems flag an account as potentially belonging to an underage player — based on information submitted during registration or detected through account activity — that account is suspended immediately pending manual KYC review. Players are then required to submit a valid National ID card, passport, or other government-issued document that confirms their date of birth. Accounts where age cannot be confirmed are permanently closed and any funds held are returned via the original payment channel.
Parental and Guardian Controls
If you are a parent or guardian and you believe that a person under 18 in your household has accessed or registered on the 88abt platform, please contact us immediately at [email protected]. We will investigate and close the account within 24 hours. We strongly encourage parents and guardians to:
- Keep login credentials for shared devices private and secure.
- Use parental control software to restrict access to gambling websites.
- Have open conversations with young people about the risks of gambling.
- Monitor unusual financial activity on shared accounts or bank cards.
Report underage access: If you suspect a minor is using the 88abt platform — whether your own child or otherwise — report it immediately to [email protected]. We treat all such reports with the highest urgency and full confidentiality.
88abt is intended solely for adults aged 18 and above. Underage gambling is illegal and harmful.
If you are under 18, please leave this site immediately.
Section 3
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise from the inside. The following warning signs — when experienced regularly or in combination — may indicate that gambling has moved beyond healthy entertainment and requires attention.
Spending more money on gambling than you originally planned, or chasing losses with increasingly larger bets to try to recover.
Feeling restless, irritable, or anxious when you are not gambling, or when you attempt to cut down or stop.
Hiding your gambling activity from family members, friends, or colleagues out of shame or to avoid confrontation.
Missing work, school, family obligations, or social engagements because of time spent gambling or recovering from gambling sessions.
Borrowing money, selling possessions, or using emergency funds to finance gambling deposits, including bKash or Nagad transfers.
Making repeated unsuccessful attempts to cut back on gambling, or telling yourself "just one more session" on a regular basis.
Relationships with family or friends becoming strained due to gambling-related financial stress, broken promises, or behavioural changes.
Gambling to escape from personal problems, stress, depression, or negative emotions rather than for entertainment.
Recognising one or more of these signs in yourself — or in someone you care about — is a significant first step. It does not mean gambling cannot be managed, but it does mean that action should be taken now rather than later. The tools and support contacts further down this page can help.
Section 4
Self-Assessment Questionnaire
The following questions are adapted from widely used responsible gambling self-assessment frameworks. Read each question honestly and consider whether it applies to your own gambling behaviour over the past 12 months. There are no right or wrong answers — the purpose is to help you reflect on your relationship with gambling.
How to interpret your responses: If you answered "yes" to two or more of the questions above, we strongly encourage you to use the player protection tools described in Section 5 and 6, and to reach out to our support team or an external counselling service. A positive answer to even one question is a reason to take stock and consider setting limits on your play.
Problem gambling often goes unrecognised because its development is gradual. Regular self-assessment — even when you feel in complete control — helps you catch early warning signs before they become entrenched habits. We recommend revisiting these questions every three months, especially after major sporting seasons like BPL or IPL when betting volume typically increases.
Section 5
Player Protection Tools
88abt provides a comprehensive suite of player protection tools that are available to every registered account holder at no cost and with no penalty. These tools are designed to put you firmly in control of how, when, and how much you play. You do not need to be experiencing a problem to use them — many responsible players use deposit limits and session reminders as a matter of routine.
Session Time Reminders
You can configure your 88abt account to display a notification after a set session duration — for example, 30 minutes, 1 hour, or 2 hours of continuous play. When the reminder appears, you are prompted to review your session and decide whether to continue. This tool is particularly valuable during immersive live casino sessions or extended cricket betting sequences during BPL or IPL match days, where time can pass quickly without notice.
Loss Limits
In addition to deposit limits, 88abt allows you to set a maximum loss threshold over a daily, weekly, or monthly period. Once your net losses reach the configured threshold within the selected time window, your account is automatically suspended for the remainder of that period. Loss limits are activated immediately and can only be made more restrictive (not more permissive) during the cooling-off period.
Cooling-Off Periods
If you feel you need a short, structured break from gambling without committing to a full self-exclusion, a cooling-off period is the right tool. You can select a cooling-off duration of 1 day, 3 days, 7 days, or 14 days. During this period your account login is suspended. At the end of the cooling-off period, your account is automatically reactivated — you do not need to contact support to resume play, but you are prompted to review your account settings before proceeding.
Account Activity History
Your 88abt account dashboard provides a full, transparent history of all bets placed, games played, deposits made via bKash / Nagad / Rocket / Upay, withdrawals processed, and session durations. Reviewing this data regularly is one of the most effective ways to stay honest about your gambling behaviour and to catch any patterns that concern you before they escalate.
How to activate tools: All player protection tools are accessible from within your account settings panel after login. If you experience any difficulty locating or activating a tool, contact our support team at [email protected] and an agent will assist you immediately — at any time of day or night.
- Session time reminders (30 min / 1 hr / 2 hr).
- Daily, weekly, and monthly deposit limits in BDT.
- Daily, weekly, and monthly loss limits.
- Cooling-off periods from 1 to 14 days.
- Full account activity and transaction history.
- Time-out and self-exclusion (see Section 6).
Section 6
Self-Exclusion
Self-exclusion is the most powerful responsible gaming tool available on the 88abt platform. It is designed for players who have recognised that their gambling has become problematic and who need a firm, enforced barrier between themselves and the platform for an extended period. Self-exclusion at 88abt is always taken seriously, always processed quickly, and never questioned or discouraged by our support team.
Time-Out vs. Self-Exclusion — What is the Difference?
A time-out is a short voluntary break lasting between 24 hours and 30 days. At the end of the time-out, your account automatically reactivates. A time-out is suitable when you want a structured pause to reassess your gambling habits without permanently closing your account.
Self-exclusion is a longer-term or permanent measure. It closes your account for a minimum period of 6 months, 1 year, 3 years, or permanently. During the self-exclusion period, 88abt will not send you any marketing communications, bonus offers, or promotional materials. You will not be able to reopen your account or register a new one using the same personal details.
How to Request Self-Exclusion
- Contact our 24/7 support team via live chat on the 88abt platform or by emailing [email protected].
- State clearly that you wish to apply for self-exclusion and specify your preferred exclusion duration (6 months, 1 year, 3 years, or permanent).
- Our support agent will verify your identity using your registered account details.
- Your account will be closed within 24 hours of the verified request. You will receive a confirmation by email.
- Any remaining account balance at the time of self-exclusion will be returned to your registered bKash, Nagad, or bank account within 5 working days.
What Happens During Self-Exclusion
- Your account login is disabled and cannot be restored during the exclusion period.
- All promotional communications from 88abt cease immediately.
- Attempts to register a new account using the same identity details will be blocked.
- Your personal data is retained in accordance with our Privacy Policy but is flagged to prevent re-registration.
After your exclusion period ends: If you request to reactivate your account after a self-exclusion period, 88abt applies a mandatory 7-day reflection period before reinstatement. During this period you will be prompted to review the responsible gaming resources on this page and to confirm that you are returning to play on an entertainment basis with defined limits in place.
- Time-Out: 24 hours, 7 days, or 30 days. Account auto-reactivates.
- Short Exclusion: 6 months. Account closed, no marketing.
- Medium Exclusion: 1 or 3 years. No re-registration possible.
- Permanent Exclusion: Indefinite closure. Cannot be reversed.
- All requests processed within 24 hours. Balance returned within 5 working days.
Section 7
Deposit Limits & Spend Controls
Deposit limits are one of the most practical and effective tools for maintaining control over your gambling spend at 88abt. By setting a ceiling on how much you can deposit over a given time period, you create a firm boundary that prevents impulse decisions — particularly during high-adrenaline moments like a tied BPL final or a last-over chase in an IPL match.
How Deposit Limits Work
You can configure deposit limits in Bangladeshi Taka (BDT) across three time windows:
- Daily limit: The maximum total amount you can deposit within any 24-hour period.
- Weekly limit: The maximum total amount you can deposit within any rolling 7-day period.
- Monthly limit: The maximum total amount you can deposit within any rolling 30-day period.
Limits apply across all payment methods — including bKash, Nagad, Rocket, Upay, and bank transfers. Once a limit is reached, further deposit attempts will be declined until the relevant time window resets or until a new, lower limit takes effect after the cooling-off period.
Changing Your Limits
Deposit limits can be made more restrictive at any time — a reduction takes effect immediately. However, to protect players from impulsive decisions during moments of high emotion, any request to increase an existing deposit limit is subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This asymmetry is intentional: tightening your limits is always instant, but loosening them requires a week of reflection.
Recommended Starting Limits
If you are new to setting deposit limits and are unsure where to begin, a practical approach is to calculate your genuine discretionary entertainment budget — the amount you can comfortably afford to lose without any impact on your household expenses, savings goals, or financial obligations — and set that as your monthly limit. For many players in Dhaka and Chittagong, a monthly entertainment budget of ৳2,000 to ৳5,000 is a reasonable starting point. Adjust this figure to reflect your own financial circumstances honestly.
Spend Controls Beyond Deposits
In addition to deposit limits, 88abt offers the following spend-related controls to give you a complete picture of your financial exposure on the platform:
- Wagering limits: Cap the total stake amount per bet or per session to prevent large single-bet decisions made under emotional pressure.
- Loss limits: As described in Section 5, a loss limit suspends your account once your net losses reach a defined threshold within the selected time window.
- Withdrawal protection: You may request that your account require a 24-hour delay between a withdrawal request and its processing — giving you time to reconsider if the withdrawal is driven by the urge to re-deposit and chase losses.
Tip from our responsible gaming team: Before every deposit, ask yourself: "If I lose this entire amount, will it affect my ability to cover rent, food, utilities, or family needs this month?" If the answer is yes, do not make that deposit. Use the deposit limit tool to make this discipline automatic rather than dependent on willpower alone.
- Daily limit: Caps deposits within 24 hours.
- Weekly limit: Rolling 7-day deposit ceiling.
- Monthly limit: Rolling 30-day deposit ceiling.
- Limit reduction: Instant, no waiting period.
- Limit increase: 7-day mandatory cooling-off period.
- Applies to: bKash, Nagad, Rocket, Upay, and all bank transfers.
Section 8
Getting Help & Support
Recognising that gambling has become a problem — and choosing to do something about it — is an act of real strength. If you have reached this section because you are concerned about your own gambling or about someone close to you, we want you to know that support is available, that recovery is genuinely possible, and that 88abt will assist you at every step of the process.
Contact 88abt Support Directly
Our 24/7 English-speaking support team is your first point of contact for any responsible gaming concern. Whether you need to activate a deposit limit, request a cooling-off period, apply for self-exclusion, or simply talk through what you are experiencing, our agents are trained to help without judgment and with complete confidentiality. All responsible gaming requests are escalated to our dedicated player safety team and handled with priority.
You can reach us at any time at [email protected]. Please include your registered account username or email address so we can identify your account quickly and take action without delay. All responsible gaming correspondence is treated as strictly confidential and will not affect your account standing other than to apply the protections you have requested.
Talking to Someone You Trust
Sometimes the most important first step is simply telling someone close to you — a family member, a trusted friend, or a colleague — that gambling has become a source of stress or financial concern. In Bangladesh, conversations about gambling problems can feel difficult due to social stigma, but problem gambling is a recognised condition with effective treatments, not a personal failing or moral weakness. We encourage you to lean on your support network as you take steps to regain control.
Professional Counselling and Support
If you feel you need professional guidance beyond what 88abt can provide, we strongly encourage you to seek counselling from a qualified mental health professional who has experience with behavioural addiction. A general practitioner or psychiatrist at any public or private hospital in Dhaka, Chittagong, Sylhet, or other major Bangladeshi cities will be able to provide a referral to appropriate support services or to counselling resources available in your area.
If problem gambling has led to significant debt or financial hardship, speaking with a financial counsellor or advisor at a trusted institution such as BRAC Bank, Dutch-Bangla Bank, or a local community organisation can help you develop a structured plan for recovery. 88abt's support team can also provide guidance on account closure and balance refund procedures to help you start that process cleanly.
Supporting a Loved One
If someone you care about is showing signs of problem gambling, the most helpful thing you can do is approach the conversation with empathy rather than accusation. Avoid ultimatums or confrontation in moments of high emotion. Instead, choose a calm moment to express your concern, share what you have observed, and offer to help them access support. You can also contact 88abt directly to report a concern about a specific account holder — we will investigate and apply appropriate safeguards while maintaining the privacy of the account holder.
88abt Support Team
Available 24 hours a day, 7 days a week. All responsible gaming requests handled with priority and full confidentiality.
Response time: within 1 hour for responsible gaming matters.
[email protected]Gambling should always be a choice made freely, with money you can afford to lose, for entertainment rather than financial necessity. The moment it stops feeling that way, it is time to use the tools on this page. No account is worth your financial security or your wellbeing.
Play Smart. Stay in Control with 88abt.
Explore our FAQ for more answers, review our Privacy Policy, or head to the platform to activate your deposit limits and session reminders today.